Terms and Conditions

PLATFORM RULES AND GENERAL TERMS OF USE FOR DOMKAMIENIA.PL (GTC)

Version dated June 1, 2026

PART I: GENERAL PROVISIONS AND DEFINITIONS

§ 1. General Provisions and the Operator

1. The owner of the “Dom Kamienia” trademark and the closed e-commerce platform operating at the web address domkamienia.pl (hereinafter: the Platform) is Dom Kamienia Sp. z o.o., with its registered office in Warsaw, at ul. Czerniakowska 145, apt. 1/B16, 00-453 Warsaw, entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000330789, NIP: 9522069030, REGON: 141848749, hereinafter referred to as Dom Kamienia.
2. Dom Kamienia also serves as the payment processor for the domkamienia.pl platform
3. This document constitutes the terms and conditions within the meaning of Article 8 of the Act on the Provision of Electronic Services and a standard contract template within the meaning of Article 384 of the Civil Code.
4. Access to and use of the restricted section of the Dom Kamienia Platform are subject to the Customer registering an Account and paying for the selected starter package (subscription) that provides access to the database, in accordance with the provisions of § 3 of these Terms and Conditions.
5. By registering, the Customer accepts these General Terms and Conditions for using the platform with access to the database, as well as any subsequent changes to these terms and conditions, of which the Customer will be duly notified.

§ 2. The Role of the Platform and Exclusion of Commercial Liability

1. Declarations of intent and contracts made through the Platform are submitted and entered into directly and exclusively between specific Customers / wholesalers / facilities located in Europe. These contracts are performed entirely outside the Platform.
2. Dom Kamienia is used solely for establishing business contacts, providing access to a database, and operating a classifieds board. Dom Kamienia is not a party to any sales, delivery, or service agreements entered into between users of the Platform and assumes no liability for them.
3. Any declarations of intent made by a user on the Platform, transmitted to another user or accepted by another user, as well as any commercial activities and other statements of legal significance (hereinafter collectively referred to as: “Actions”) are actions taken solely by the Customer. Dom Kamienia does not act in this regard either on its own behalf or as a representative or agent of a third party.
4. Dom Kamienia is not responsible for the fulfillment, performance, payments, or the execution of dispositive acts necessary to fulfill obligations under transactions entered into between users.
5. Each Customer using the Platform contacts the seller or buyer from the provided database on their own initiative, at their own expense, and under their sole responsibility.

§ 3. Definitions

1. Client – a business entity (including a real estate developer, wholesaler, stone masonry shop, construction company) who is a legal entity, an organizational unit without legal personality, or a natural person operating a sole proprietorship, and who uses the Platform in direct connection with their business or professional activities.
2. Goods / Products – all manufactured goods, materials (including stone blocks, slabs, and prefabricated building components), raw materials, construction and stoneworking chemicals, accessories, equipment, tools, as well as machinery, devices, and components of the machinery fleet (both brand-new and used), presented or advertised by Customers through the marketplace on the Platform.
3. Account – a closed, personalized section of the Platform assigned to a specific Customer, access to which is secured by a username and password.
4. Additional services – account options, including the ability to post sales listings in the STANDARD or PREMIUM packages.

PART II: RULES FOR REGISTRATION, ACCESS, AND PAYMENT

§ 4. Customer Registration and Verification

1. The customer registers on the Platform by correctly completing and submitting the digital registration form.
2. If the Customer is an individual conducting business activity, he or she must be of legal age and have full legal capacity.
3. The Customer warrants that all information provided by the Customer during registration and while using the Platform is complete, current, and accurate.
4. Registration and authorization to access the Platform's restricted content occur after payment for the selected package has been processed.
5. No Claim for Contract Formation: The mere act of submitting the form does not give rise to a claim by the Customer for access. Dom Kamienia reserves the right to refuse access to the Platform without providing a reason or to revoke such access at any time (both during the registration process and throughout the subscription period), in particular for security reasons and in the event that:

a) providing false, incomplete, or outdated information during registration;

b) doubts regarding the authority of the representatives or the legal existence of the Client, as well as the use of the Platform in connection with business activities (the Client is required to clarify such doubts immediately and at its own expense by providing registration documents upon request by Dom Kamienia);

(c) reasonable doubts or suspicions regarding the Customer’s commercial credibility and solvency;

d) suspicion of conducting business dishonestly on the Platform or engaging in activities that directly compete with Dom Kamienia;

(e) violations of the rules of use, standards of decency, or the provisions of these Terms of Service.

§ 5. Subscription Fees, Invoices, and No Refunds

1. When an order is placed or a package (STANDARD/PREMIUM) is purchased, the Platform’s system automatically generates a pro forma invoice serving as an order confirmation. This invoice is generated solely based on the information entered by the Customer in the registration form.
2. After the payment has been posted or in accordance with the terms and conditions, Dom Kamienia issues a VAT invoice in accordance with the rules applicable to the Customer’s legal status in the National e-Invoice System (KSeF):

1.a) Entities required to use or currently using the National e-Invoice System (KSeF) will receive structured invoices through that system. Dom Kamienia may also send a visual representation of the invoice via email in PDF format to the email address associated with the Account.

1.b) For entities that are not required to use KSeF (or that do not use it), invoices will be made available and sent exclusively electronically in PDF format to the email address associated with the Account, to which the Customer gives his or her unconditional consent. 

3. Dom Kamienia may run promotional campaigns in which it offers discount codes or vouchers for a specific amount or percentage. These codes may reduce the purchase price of a package or additional service to a selected amount, including 0 PLN. The terms and validity of a given promotion are specified in a separate announcement on the Platform
4. Dom Kamienia’s claim for payment (subscription fee) for a specified period of time exists regardless of the Customer’s actual level of use of the Platform, as well as regardless of any restrictions on service provision or Account suspensions imposed as a result of a violation of the Terms of Service, whether in accordance with the contract or the Terms of Service.
5. Dom Kamienia does not issue refunds for access to the Platform that has already been paid for (including for the unused portion of the subscription period).
6. You may not sell, resell, transfer (whether for a fee or free of charge), assign, or grant access to the Platform in any form to any entity or person other than the one originally registered. If such a violation is detected, the Account will be permanently deleted without the right to a refund.
7. Dom Kamienia does not offer the option to downgrade an active subscription plan from PREMIUM to STANDARD during the subscription period.

§ 6. Account Security, Identification, and Password

1. Users log in to the restricted area of the Platform using a unique identifier (username) and a password. The User’s username is the email address provided during registration; it is permanent and cannot be changed during the term of the agreement.
2. The Customer agrees to ensure that their username (login) and password are strictly protected against unauthorized access by third parties. It is prohibited to disclose login credentials to third parties, including persons who are not employees or regular associates assigned to the Customer’s company (extended access rights).
3. Any unauthorized use of login credentials that the Customer becomes aware of or suspects must be reported to Dom Kamienia immediately. The Customer bears full liability for damages resulting from the unauthorized use of their login credentials, unless they can prove that the unauthorized use occurred solely due to causes for which Dom Kamienia bears the risk.
4. Access to the Platform through a given Account is automatically blocked if an incorrect password is entered three times.

PART III: PLATFORM SERVICES, RIGHTS AND OBLIGATIONS OF THE PARTIES

§ 7. Services and Platform Modifications

1. Dom Kamienia offers buyers and sellers a variety of support services as part of its diverse range of Products; these services are governed by the terms and conditions of the specific order or by separate agreements.
2. Dom Kamienia reserves the full right to modify the range of services provided, the functionality, the tools, as well as the layout and appearance of the domkamienia.pl website at any time, without the need to obtain the consent of its customers.
3. The option to sell STANDARD or PREMIUM packages (marketplace and listing ads) is an additional service activated at the user’s express request, following prior positive verification of their company by Dom Kamienia. Dom Kamienia reserves the right to refuse to activate the seller option without providing a reason.
4. The additional service referred to in paragraph 3 is not an integral or inseparable part of STANDARD or PREMIUM accounts. Failure to activate the service, refusal to activate it, or its deactivation at any time by the Operator does not constitute grounds for any claims for damages or for a refund of the fee for access to the Platform.

§ 8. Customer Obligations and Rules for Posting Ads

1. The customer is solely responsible for all telecommunications and IT costs, as well as the costs of equipment, equipment maintenance, and Internet access necessary to connect properly to the Platform.
2. Every customer registered as a business in the Dom Kamienia database and posting commercial listings on the domkamienia.pl website declares that they are familiar with, understand, and accept without reservation the detailed rules for adding offers and listings available at: https://domkamienia.pl/dolacz-do-gieldy/.
3. A customer posting listings on the Platform represents and warrants that the Goods offered by them (including raw materials, equipment, and machinery) are entirely genuine, have not been counterfeited, are free from legal defects, and come from legitimate, verified sources.
4. Each Customer is personally and fully responsible for the content of correspondence exchanged with other users through the Platform's tools.
5. No Spam Policy: It is prohibited to send bulk messages with the same or similar content, to send spam, or to engage in any other form of bulk, unsolicited commercial or marketing communication to Platform users. If such practices are detected, the Customer’s Account will be immediately suspended or deleted.
6. The specific terms and conditions governing transactions between Users (in particular, prices of goods, delivery costs and deadlines, technical specifications of stone products, manufacturer’s warranty terms, contractual penalties for late acceptance or quality inspection procedures) are determined on a case-by-case basis and directly between the parties to a given transaction, through separate agreements, orders, or approved specifications, without the involvement or intermediation of Dom Kamienia.

§ 9. Comments and Ratings System

1. A customer acting as the buyer in a given transaction has the right to leave feedback for the seller (with a rating of positive, neutral, or negative) within a maximum of 2 months from the date of the transaction (this period is calculated from the date the seller issues the purchase invoice).
2. Only one comment may be posted per trade.
3. An amicable resolution of a complaint or commercial dispute between a seller and a buyer outside the Platform does not result in the automatic removal of a negative review from the seller’s profile on the Platform.
4. A negative comment may be removed or modified by the Platform administrator only upon an explicit, documented request from the Customer who posted the comment (the buyer). Dom Kamienia does not interfere with the content of reviews unless they violate the law or are contrary to public decency.

PART IV: B2B RELATIONSHIPS AND FINAL PROVISIONS

§ 10. Complete Exclusion of Consumer Protection and Warranties

1. This Platform is a strictly closed B2B system. The Parties expressly confirm that they are entering into agreements directly related to their business and professional activities.
2. A customer operating as a sole proprietor (an individual entering into a contract directly in connection with their business activities) hereby declares and confirms that their use of the Platform and their purchase of databases and STANDARD/PREMIUM packages is of a professional nature for them, directly resulting from the scope of their business activity (as listed in CEIDG).

In connection with paragraph 2, pursuant to Article 385(5) of the Civil Code, the application of consumer protection provisions—including the right to withdraw from a distance contract within 14 days without giving a reason and the right to cancel a paid order—is completely excluded with respect to any Customers (including JPG). Placing an order and paying for it results in the immediate delivery of digital content (databases), which precludes the possibility of a refund.

3. Pursuant to Article 558, § 1 of the Civil Code, to the extent that Dom Kamienia could be considered a party to any delivery, Dom Kamienia’s liability under the warranty for physical and legal defects is completely excluded.
4. Dom Kamienia’s total liability for damages on any grounds (including technical interruptions in the Platform’s operation, data loss, or database errors) is limited to the actual damage and may not exceed an amount equal to one month’s subscription fee paid by the Customer in question. Under no circumstances shall Dom Kamienia be liable for lost profits (lucrum cessans) of the Customer or third parties.

§ 11. Governing Law and Jurisdiction

1. All agreements, orders, and legal relationships entered into or carried out under these Terms of Use of the Platform are governed exclusively by Polish law.
2. In matters not covered herein, the relevant provisions of the Civil Code and the Act on the Provision of Electronic Services shall apply.
3. Any disputes arising from contracts, orders, or the use of the Platform shall be resolved exclusively by a Polish court of general jurisdiction with local jurisdiction over the registered office of Dom Kamienia Sp. z o.o. in Warsaw.

§ 12. Amendments to the Rules and Regulations

1. Dom Kamienia reserves the right to make changes to this document at any time for valid reasons (e.g., changes in the law, the implementation of new technologies, a change in the business model, or security considerations).
2. Customers will be notified of changes to the Terms and Conditions via email or through an announcement on the Platform. The changes will take effect on the date specified by Dom Kamienia, no sooner than 7 days after their publication.

This document was approved and issued by:
the Management Board of Dom Kamienia Sp. z o.o.

Warsaw, June 1, 2026